Card Factory reports improved sales and profit in full year results

The retailer reported revenue of £364.4m in the year to 31 January, 2022, an increase of 28% year-on-year.

Card Factory said the increase in sales was due to a steady recovery of performance in-store since the easing of lockdown restrictions, as well as an online performance which was significantly ahead of pre-pandemic levels.

Store sales for the year were up by 33%, while like for like sales online were down by 1.5% reflecting the easing of lockdown restrictions and the return of customers to physical stores.

Pre-tax profit for the full year was £11.1m, an increase of 167.7% from the pre-tax loss of £16.4m which the retailer reported the previous year.

Chief executive, Darcy Willson-Rymer, commented: “We saw a steady recovery in store performance as lockdown restrictions eased, particularly in the run up to Christmas with store sales approaching pre-pandemic levels in this key trading period.

“This year will see us make further progress in developing our customer proposition, through a broader product range and improved online experience as part of our transition to a leading omnichannel retailer.

“We enter the year ahead with confidence in our ability to deliver our plan for FY23. We remain excited by the growth opportunity ahead adn continue to focus on implementing changes to enable us to deliver on our transition from a store-led card retailer into a market leading, omnichannel retailer of cards and gifts.”

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